Accessibility Document

Accessibility Document

LUBAQ CORPORATE SL is committed to making its website accessible, in accordance with Royal Decree 1112/2018, of September 7, on the accessibility of websites and mobile applications of the public sector.
This accessibility statement applies to the website

Compliance Status

This website is partially compliant with RD 1112/2018 due to the exceptions and the non-compliance of the aspects indicated below.

Non-accessible Content

Non-compliance with RD 1112/2018

The content listed below is not accessible for the following reasons:
  • The identification of the purpose of input fields for user information may not be pragmatically determined [requirement number Identification of the purpose of input (Conditional) of UNE-EN 301-549-2019].
  • The visual presentation of text and images may not have a contrast ratio of at least 4.5:1 [requirement number Contrast (Minimum) of UNE-EN 301-549-2019].
  • For user interface components with labels that include text or images of text, the name may not contain the text presented visually [requirement number Inclusion of the label in the name (Conditional) of UNE-EN 301-549-2019].
  • The five conformance requirements of the WCAG 2.1 guidelines may not be met [requirement number 9.6 WCAG Conformance Requirements (Conditional) of UNE-EN 301-549-2019].

Disproportionate Burden

Not applicable

Content Outside the Scope of Applicable Legislation

Some web content was created prior to the store, and an attempt has been made to review the accessibility of all the elements to comply with RD 1112/2018; however, there may be elements that could be optimized.

Preparation of this Accessibility Statement

This statement was prepared on January 23, 2023.
The method used to prepare the statement was a self-assessment carried out by the company that created the website, in this case, La Primera Telecomunicación S.L.
Comments and Contact Information
You can make communications about accessibility requirements (Article 10.2.a) of RD 1112/2018), such as:
  • report any possible non-compliance by this website
  • transmit other access difficulties to the content
  • make any other inquiry or suggestion for improvement regarding the accessibility of the website
Through the contact form of or by calling +34 914 994 753.
You can submit:
  • Complaint regarding the compliance with the requirements of RD 1112/2018 or
  • Request for accessible information regarding:
    • content that is excluded from the application scope of RD 1112/2018 as established by Article 3, paragraph 4
    • content that is exempt from meeting accessibility requirements because it imposes a disproportionate burden.
In the request for accessible information, you must clearly specify the facts, reasons, and request that show it is a reasonable and legitimate request. These claims will be received and processed by LUBAQ CORPORATE SL.

Optional Content

This portal is designed to allow you to change the text size and color, as well as the background of the page using standard browser configuration options.
If you want to change the font size in major graphic browsers, use the following menus:
  • Internet Explorer, Mozilla, and Firefox: View > Text Size
  • Opera: View > Zoom
  • Safari: View > Make Text Bigger
  • Chrome: Customize and control the current page > Text Size
  • To change the size of everything on the page:
    • Ctrl + + to increase
    • Ctrl + – to decrease
    • Ctrl + 0 to restore the original text size
If you want to disable the style sheet or change the text color, you can consult the How to Change Text Size or Colors page of the WAI, which can be read translated into Spanish in How to Change Text Size or Colors?